| COMPREHENSIVE TRAINING Initial Training Perhaps you're wondering if you would need prior experience in medicine or compliance. The answer is NO! The TMC training programs for franchise owners are comprehensive, motivational and on-going. The training you receive before opening your business is second-to-none. You and your key staff members will attend a training program held at TMC headquarters. You will learn every important facet of operating your franchise including our curriculum, program management, business systems and team building techniques. You will also receive training in the basic management skills necessary for efficient operation and the advertising and marketing techniques you will use to build your business. Ongoing Training Our advanced training at conferences, seminars and workshops will help you stay on the leading edge of our dynamic business. Regular visits and constant contact from our management team provide the additional support to guide you on the road to success. On a continuing basis, the individualized help you need is never more than just a toll-free phone call away. Staff Development We also provide consultation and training on staff development as your operation expands. This includes information on qualifications employees should have, where and how to recruit qualified people and what training to provide. Also included are suggested policies and procedures to help you manage and motivate your staff to high levels of performance. Sales and Marketing The TMC Franchise network provides the structure to substantially multiply the impact of your marketing and advertising dollars. As a franchise owner, you will have the advantage of extensive and highly effective sales and marketing programs and materials that are designed to generate response greater than the results that an individual owner might achieve. Administrative Management Proper administrative management is essential to the growth and success of any business. TMC Franchise, Inc. provides effective systems of scheduling and record keeping procedures. Franchise owners receive continuing assistance and advice in keeping records, controlling cash-flow and maintaining a healthy balance sheet. Continuing Support Any new business start-up can be a daunting task. From the smallest detail to the strategic vision, independent business owners often fail because they are unsure what to do or when to do it. To take the guess-work out of your start-up decisions, TMC Franchise, Inc. assigns you an experienced Field Service Specialist the minute your franchise is granted to help you plan each facet of operating your TMC franchise. Help and advice are as close as a toll-free telephone call. Timely communications and field visits from the corporate staff are other key resources to keep you informed and give you support and assistance. You can feel secure knowing that the professional experience, central support systems, and the broad resources of TMC are at your service. |